Policies

COVID-19 UPDATE:
To our valued guests and followers,
During this time, we want to assure you that our doors remain open for beachside stays, including self-quarantine with social distance-friendly keyless self-check-in. Many other Cayucos small businesses and restaurants are also remaining open to serve you in compliance with local mandates.
The health and safety of our staff and guests is our number one priority. As always, we are working diligently to maintain a safe environment in our facility so that you may enjoy your time here. With regard to the ongoing concern surrounding COVID-19 (Coronavirus), please understand that Pier View Suites is taking all appropriate precautions to make the property safe for our guests and staff. The staff continues to clean and disinfect all areas multiple times daily including public spaces and guest suites.
Additionally, we encourage all guests to stay healthy and safe using the following best practices:
Work out, eat well, hydrate, and get plenty of sleep every day—and don’t forget to get outside, the sun is a natural source of wellness.
Wash your hands frequently and thoroughly for 20 seconds at a time and use alcohol-based hand sanitizer when soap and water are not available.
Cover your mouth with a tissue—or your upper sleeve when tissues are not available—when you cough or sneeze and wash your hands afterward.
For additional recommendations, please review the CDC website.
Additionally, we are currently limiting on-site daily housekeeping refresh services for stay-though guests with the exception of contact-free fresh towel exchanges. We will only enter your private suite prior to self-check-in and after self-check-out for the social-distance safety of our staff and guests. Our laundry facilities are unavailable to hotel guests until further notice.
We thank you for your cooperation and for your efforts in keeping our hotel, staff, and community safe and healthy while also continuing to support small business. – The Pier View Suites Team